We found that the most common reason for a login error is not a wrong password, but a wrong username. Please note that the username our system creates automatically during your first order consists of only the first part of your email address. An example: If your email address was "[email protected]", your username would be "customer123".

If you know your correct username but still are not able to login, please try resetting your password. Feel free to also contact us through our Contact Us form.

After logging in, click on My Account. Click on the edit tab (upper right, under My Account). Type your new password into the "password" and "confirm password" fields and save.  After logging in, you may also change your password here.

Click on the "Login" link on the top right of the home page to get to the login screen. Type your credentials into the username and password fields and click the "Login" button to access your account. You may also log in here.

Please use our Contact Us form or the form in the Online eBook for all technical-related questions. A representative will respond to your question within 24-48 business hours.